Since 2001, Centacare NENW, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.
Our values – Dignity | Solidarity | Subsidiarity | Common Good – are the foundation of our work and shape the way we consistently deliver our programs.
Job Description
About the Role
As a Case Worker, you’ll support young people aged 10–17 years who are at risk of disengagement. You’ll work collaboratively with them, their families, and other stakeholders to create individualised action plans, providing guidance and resources to help them stay engaged and achieve their goals.
Key responsibilities include:
Reduce the young person’s contact with police and criminogenic risk factors
Increase participation in education or employment
Strengthen family interactions or support from positive role models
Engage young people and families to meet scheme completion requirements
What You Will Do
Conduct assessments to identify needs and challenges
Develop and implement tailored action plans
Provide one-on-one support, mentoring, and advocacy
Collaborate with families, schools, and community organisations
Monitor progress and adjust plans as needed
Maintain accurate case notes and documentation
Desired Skills and Experience
Our Benefits
Tax-free salary packaging – Up to $18,500 for general living and entertainment expenses
Flexi leave – Accrue extra hours weekly for an additional day’s leave each month (for full-time employees)
Professional development – Access to ongoing learning and growth opportunities
Supportive team environment – Work with a multidisciplinary team of passionate, collaborative colleagues
Skills and Experience
To be successful in this role, you will bring:
Knowledge of the Criminal Justice system
Experience working with young people and adolescents with complex needs
Experience working with Aboriginal clients and communities
Proven ability to work within a case management framework
Understanding of child protection legislation and ethical practice
A Working with Children Check and National Police Check
A current NSW driver’s licence and willingness to travel
Take the Next Step
To apply, please submit:
A covering letter
A statement of claim addressing the essential criteria
Your resume
Applications close at 4:00 pm on Wednesday, 19th November 2025. Interviews may be scheduled as applications are received, so don’t wait—apply today!
Contact Us
Have questions before applying? Contact the People & Culture team on (02) 6762 9257 or email hr@centacarenenw.com.au.
Centacare is an EEO employer and welcomes applications from people of all backgrounds and abilities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Centacare has clear standards of conduct to ensure the safety and well-being of children and vulnerable adults. All roles involving direct contact require employment screening checks, including a Working with Children Check, National Criminal History Check, and/or National Disability Worker Screening Check.
