Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has supported individuals, families, and the broader community across a wide range of social welfare services.
We welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.
Our work is guided by our core values: Dignity | Solidarity | Subsidiarity | Common Good.
Job Description
The Role
As a Support Worker, you’ll play a vital role in strengthening family resilience and supporting young people across two key programs:
Rural Parenting Resilience Program (RPRP)
Walk alongside families—offering practical parenting education, leading supported parent groups/playgroups, running school readiness programs, home visiting (where applicable), and community outreach that builds connection and wellbeing.
Key responsibilities include:
Deliver family support, parenting education, supported parent groups/playgroups, school readiness programs, and (where applicable) home visiting.
Provide case management and care coordination for families with complex needs—building long-term, holistic relationships.
Facilitate community outreach, education, and development activities to increase local capacity.
Support participants to build skills, confidence, and community connections.
Maintain strong stakeholder relationships for collaborative service delivery.
Keep accurate records, maintain client file security, and apply professional ethics.
Family Relationship and Resilience Program (FRRP)
Support families and youth (0–18)—with a focus on children and young people aged 6–18—through short-term case management and psycho-educational programs that help manage emotional and social challenges.
Key responsibilities include:
Provide short-term case management in line with FRRP guidelines.
Facilitate psycho-educational programs for children and young people (primarily 0–18 years).
Deliver ongoing support to individuals, families, and groups to manage emotional and social challenges.
Maintain accurate records, data collation, and reporting in compliance with organisational and contractual standards.
Build Centacare NENW’s capacity through partnerships with government agencies, community organisations, and other stakeholders.
Desired Skills and Experience
Skills & Experience (Essential)
Relevant qualifications in welfare or related fields and/or extensive experience working with families with complex needs.
Experience in case management and program delivery—including development, implementation, coordination, review, and evaluation.
Ability to engage with complex families; experience in childcare/playgroups or similar settings.
Experience working with Aboriginal and CALD communities.
Strong relationship-building skills with multi-faceted services.
Current driver’s licence and ability to travel regularly (including overnight stays).
Your Employee Benefits
Competitive salary with salary packaging options.
Professional development opportunities.
A supportive and inclusive team environment.
Make a tangible difference in the lives of families and young people in your community.
Safeguarding & Screening
Centacare is committed to the safety and wellbeing of children and vulnerable adults. Employment screening checks—such as Working With Children Check, National Criminal History Check, and National Disability Worker Screening Check—are mandatory for staff working with young people or adults-at-risk. We maintain a zero‑tolerance approach to abuse.
Ready to Apply?
Rolling recruitment: Interviews will be scheduled as suitable applications are received—don’t wait to apply! Applications close:4:00 PM, Wednesday 14 January 2026.
To apply via SEEK, click Apply and submit:
A cover letter/statement addressing the Essential Criteria
Love helping others and making a real difference? Join us as a Support Worker across the Rural Parenting Resilience Program (RPRP) and Family Relationship & Resilience Program (FRRP). Your impact starts here.
