Since 2001, Centacare NENW — the Social Services Agency of the Catholic Diocese of Armidale, has supported individuals, families, and communities across the New England North West region.
We welcome everyone, regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.
Our work is guided by our core values: Dignity | Community | Cooperation | Support
The Opportunity
We are seeking a passionate full-time Case Worker to work across two impactful programs supporting families and young people in rural communities.
This is a rewarding, community-focused role where you will walk alongside families, strengthen resilience, and help children and young people thrive.
Job Description
The Opportunity
We are seeking a passionate full-time Case Worker to work across two impactful programs supporting families and young people in rural communities.
This is a rewarding, community-focused role where you will walk alongside families, strengthen resilience, and help children and young people thrive.
Rural Parenting Resilience Program (RPRP)
Support families by delivering practical parenting education and building strong community connections.
Key Responsibilities:
Deliver family support, parenting education, supported parent groups/playgroups, and school readiness programs
Conduct home visiting (where applicable)
Provide case management and care coordination for families with complex needs
Facilitate community outreach, education, and development initiatives
Support participants to build confidence, skills, and community connection
Maintain accurate client records and uphold professional and ethical standards
Develop and maintain strong stakeholder relationships
Family Relationship and Resilience Program (FRRP)
Support children, young people (0–18 years, particularly 6–18), and families through short-term, targeted interventions.
Key Responsibilities:
Provide short-term case management in line with FRRP guidelines
Facilitate psycho-educational programs for children and young people
Deliver support to individuals, families, and groups managing emotional and social challenges
Maintain accurate records, data collection, and reporting
Build collaborative partnerships with government and community stakeholders
Desired Skills and Experience
About You
Essential Criteria:
Relevant qualifications in welfare or related field and/or extensive experience working with families with complex needs
Experience in case management and program delivery (development, implementation, coordination, review, evaluation)
Demonstrated ability to engage effectively with complex families
Experience in childcare, playgroups, or similar settings
Experience working with Aboriginal and CALD communities
Strong relationship-building and stakeholder engagement skills
Current driver’s licence and willingness to travel regularly (including overnight stays where required)
Why Join Us?
We are committed to the organisation’s growth out team members' well-being. Here’s what you can look forward to:
Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
Be Part of Positive Change – Join a dynamic and evolving organisation committed to growth, innovation, and continuous improvement.
Flexible & Supportive Culture – Work in a collaborative, inclusive, and values-driven environment where your contribution is valued.
Career Development Opportunities – Expand your skills and advance your career through continuous learning and development opportunities.
Wellbeing Matters – Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.
Press apply & lets chat
To be considered, please submit:
A covering letter/statement addressing the Essential Criteria
Your resume
For more information or role-related queries, contact our P&C Team at hr@centacarenenw.com.au.
This is a rolling recruitment process — interviews will be scheduled as suitable applications are received, so don’t wait to apply!
Applications close: 4:00 PM, Wednesday 22nd July 2026
The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation, or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.
All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful environment for children and vulnerable persons.
Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.
Click Apply below to begin your application via SEEK and join a team that values dignity, solidarity, and the common good.
